Rapid Response Tumblr Case Study

Recently I posted some comments on a blog posting on a great post from Critical Mass on Creating a Rapid Response Culture. Today, while catching up with email, I found a comment sent to me from Sandeep at VizEdu, telling me they used my feedback, along with insight from Critical Path's David Armano and Frank Eliason at Comcast to create a small interactive Tumblr case study on rapid response. I thought this was a pretty interesting way What a great way to grab quotes and assemble a visually driven case study. Check it out here or see below:

1 comments:

Glenn said...

Great story-telling deck. RT'ing.

Post a Comment

POST HISTORY

RECENT TWEETS

RECENT COMMENTS

SEARCH

CONNECT

TwitterLinkedInYouTubePosterousFacebook G+

Live Path Experience Architect Feed

LEIGH DURST

LEIGH DURST
I’m Leigh Durst, a 20 year veteran in business, operations, customer strategy, ecommerce, digital & social media and marketing. Simply put, I’m a strategist that helps companies (start-up to blue chip) achieve business shift, create more compelling online and offline experiences. I also write, speak and teach about experience design and next-generation business. I’m a futurist, visionary, strategist, doer and connector with a passion for people and helping others. When I’m not on the road, you’ll find me in the San Francisco bay area, working, beaching it and hanging out with my family and dog.

NEW! FEATURED IN

NEW!  FEATURED IN
The Customer Experience Edge

CO-AUTHOR OF

CO-AUTHOR OF
Age of Conversation 3 - Get yours now in hardcover, paperback and for the Kindle.

CONTRIBUTOR TO

CONTRIBUTOR TO
Web Redesign: Workflow that Works