Today on Marketing Profs

I spent some time thinking about frequent travel and loyalty programs. Flushed out some thoughts today at the Marketing Prof's Daily Fix. Please check it out, and let me know what you think!

1 comments:

sandeep said...

Thanks for the deep and thoughtful comment you left on
http://experiencematters.criticalmass.com/2008/11/19/creating-a-rapid-response-culture/
regarding listening to users and creating systems and processes to act on it.

We have referenced your Name and your Comment in our Flash Animation titled “Tumblr rapid response case study”.
http://vizedu.com/2008/11/tumblr-rapid-response-case-study/

Thanks

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LEIGH DURST

LEIGH DURST
I’m Leigh Durst, a 20 year veteran in business, operations, customer strategy, ecommerce, digital & social media and marketing. Simply put, I’m a strategist that helps companies (start-up to blue chip) achieve business shift, create more compelling online and offline experiences. I also write, speak and teach about experience design and next-generation business. I’m a futurist, visionary, strategist, doer and connector with a passion for people and helping others. When I’m not on the road, you’ll find me in the San Francisco bay area, working, beaching it and hanging out with my family and dog.

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