RESOURCES
Customer Experience
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Marketing
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Communications
Out of the Box
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Life & Insight
Journals & Pubs
Customer Experience
Usability & Web Design
Emerging Media
Marketing
Branding
Business
Communications
Out of the Box
Ideas & Creativity
Life & Insight
Journals & Pubs
Usability & Web Design
Emerging Media
Marketing
Branding
Business
Communications
Out of the Box
Ideas & Creativity
Life & Insight
Journals & Pubs
Customer Experience
- Beyond Philosophy
- Customer Experience Crossroads
- Customer Experience Matters
- Customers Rock!
- Creative Good
- Experience Curve
- Experientia
- Flooring the Consumer
- Marketing Interactions
- Perfect Customer Experience
- Skillful Minds
Usability & Web Design
- gotomedia
- Web Redesign: Workflow that Works
- 37 Signals
- Adaptive Path
- Boxes and Arrows
- Creative Good
- Usability Blog
Emerging Media
- Being Peter Kim
- Buzz Machine
- Chris Brogan
- Chris Garrett on New Media
- Conversational Media Marketing
- Convince & Convert
- Copyblogger
- Emergence Marketing
- Inside Facebook
- Lingolook
- Lorelle on WordPress
- Marketing Nirvana
- ProBlogger
- ReadWriteWeb
- Social Media Marketing Strategies
- Web Metrics Guru
- Web Strategist
Marketing
- ChaosScenario
- CK's Blog
- CrapHammer
- Deborah Schultz
- Diva Marketing
- Drew's Marketing Minute
- Fresh Peel
- Greg Verdino's Marketing
- Harte of Marketing
- Influential Marketing Blog
- Jaffe Juice
- Living Light Bulbs
- Logic+Emotion
- Marketing Headhunter
- MasiGuy
- Melodies in Marketing
- Paul Gillin
- Reich: My 2 Cents
- Seth Godin
- Sticky Figure
- Tangerine Toad
- Techno//Marketer
- The Social Media Marketing Blog
- The Viral Garden
- Todd And
Branding
- Brains on Fire
- Brand Autopsy
- BrandCurve
- Brandeo
- Branding Strategy Insider
- Creating Your Name Brand
- GigantiCo
- Living Brands
- Ries' Pieces
- The Brand Builder
- The Branding Blog
Business
- Church of the Customer
- Conscious Business
- Demand Satisfaction
- KDPaine's PR Measurement Blog
- Micro Persuasion
- The Long Tail
- Tom Peters
- What's Next
Communications
- A Shel of my Former Self
- Arun Rajagopal
- Circular Communication
- Communication & Cognition
- Communication Overtones
- Communicators Anonymous
- Confident Writing
- Copywrite, Inc.
- Debbie Weil BlogWrite for CEOs
- My Conversations
- Narrative Assets
- PR 2.0
- PR Squared
- Social Media Explorer
- Strategic Public Relations
- The Ad-vocate
- The Buzz Bin
- The Future Buzz
- TweetPR
- Web Ink Now
Out of the Box
Ideas & Creativity
- Brain Based Biz
- Creative Think
- LOGICal eMOTIONs
- Metacool
- Paul Isakson
- Presentation Zen
- Wishful Thinking
Life & Insight
Journals & Pubs
POST HISTORY
SERIAL POSTS
GOODIES
- On Trust & Influence
- Don't be Social Media Sharkbait
- The Social Media Engagement Continuum
- 10 Tips for Twitter Unmarketing
- Five Experience Funamentals
- Experience & Branding: The Three Word Rule
- Get Some Experience Healing!
- Discovering Customer Experience Pitfalls
- Not My Job: The CX Enemy
- Shoe Carnival: Watch Out for Carnies!
- Bathroom Usability
LEIGH DURST
I’m Leigh Durst, a 20 year veteran in business, operations, customer strategy, ecommerce, digital and social media. As an active consultant, writer, speaker and teacher, I am an advocate for creating remarkable customer experiences that leverage digital media and drive great outcomes. I have a passion for helping companies work smarter and more efficiently. I live in the midwest, am a citizen of the social grid and have a bi-costal commute. I am often found chasing my active toddler, enjoying enjoying my family, photography and cooking. If there’s anything I can do to help you, please let me know!
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