9:29 AM Edit Post
Part 1 highlights the shifts that have happened in marketing and how to build your muscle for marketing in 2010 (click to read)
Part 2 addresses 10 Key Super Traits necessary to win in 2010 (click to read)
The third part of this series talks about Power and People. It helps you explore your super capabilities and offers one key question we should ask ourselves to reorient for success in 2010. I was happy to write this piece a guest post on Valeria Maltoni's Conversation Agent Blog. Valeria and I have been blogging co-horts since 2005, and she is also a dear friend. She is one of the sharpest, brightest women I know, with a keen mind for IT and a head for marketing. She is an international speaker and also one of the most prolific bloggers I know -- producing great thought pieces each week, and featuring others, as well -- a great person to follow, so look for her RSS link!
Click here to read Part 3 at the Conversation Agent Blog!
Please do let me know what you think!
Labels: customer centricity, customer experience, digital media; twitter; facebook; blogging; social networking; marketing, Social Media, user experience, Web 2.0
- ▼ 2010 (26)
- ► 2009 (19)
- ► 2008 (33)
- ► 2006 (35)
- On Trust & Influence
- Don't be Social Media Sharkbait
- The Social Media Engagement Continuum
- 10 Tips for Twitter Unmarketing
- Five Experience Funamentals
- Experience & Branding: The Three Word Rule
- Get Some Experience Healing!
- Discovering Customer Experience Pitfalls
- Not My Job: The CX Enemy
- Shoe Carnival: Watch Out for Carnies!
- Bathroom Usability
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