Delta Airlines...in Diapers?!
2:30 PM
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My buddy, Karl Long picked this up before me, because I didn't check into Ze Frank's vlog yesterday. Evidently, Delta airlines has upset poor Ze...and he's letting the world know in the way only he can.... with adult diapers, hysterical insults and poignant commentary.How many times have you wanted to do something like this out of sheer frustration with a company!? Well, now you can.
Yet another lesson in managing customers effectively and the impact of social networking. Vive el ze!
the show with zefrank
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LEIGH DURST
I’m Leigh Durst, a 20 year veteran in business, operations, customer strategy, ecommerce, digital & social media and marketing. Simply put, I’m a strategist that helps companies (start-up to blue chip) achieve business shift, create more compelling online and offline experiences. I also write, speak and teach about experience design and next-generation business. I’m a futurist, visionary, strategist, doer and connector with a passion for people and helping others. When I’m not on the road, you’ll find me in the San Francisco bay area, working, beaching it and hanging out with my family and dog.
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