tag:blogger.com,1999:blog-13957765.post4774663259796314423..comments2024-03-28T12:36:57.540-05:00Comments on experience architect weblog: Influence, Schminfluence. People Matter.Anonymoushttp://www.blogger.com/profile/18144819958887806805noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-13957765.post-55089084206425074292010-12-26T09:12:52.963-06:002010-12-26T09:12:52.963-06:00What a great post... I love the song too. It is ap...What a great post... I love the song too. It is apparent that some companies have not learned from United's mistakes, as we continue to see a bunch more attacks on Social Media.Eddiehttp://www.superiorpromos.comnoreply@blogger.comtag:blogger.com,1999:blog-13957765.post-49132967878524749832010-11-23T11:47:03.309-06:002010-11-23T11:47:03.309-06:00Influential is right... I have musician friends wh...Influential is right... I have musician friends who never check guitars on United now because of this song. They have brought up the song when told no, and are allowed to carry them on. There is some real power in Social Media.Pablo Edwardshttp://www.superiorpromos.comnoreply@blogger.comtag:blogger.com,1999:blog-13957765.post-2412834586410099092010-11-18T20:15:05.889-06:002010-11-18T20:15:05.889-06:00What an awesome post Leigh! I remember this story....What an awesome post Leigh! I remember this story. How brilliant was it that Taylor responded by videohttp://www.youtube.com/watch?v=n12WFZq2__0 / on protecting guitars and customer service!! Everyone can empathize with Dave Carroll and too bad for United. Why do so many companies wait for a crisis to happen? Eventually if they aren't prepared one will.AnnaBhttps://www.blogger.com/profile/15751823862424392971noreply@blogger.comtag:blogger.com,1999:blog-13957765.post-15168431475979369102010-11-09T13:18:37.731-06:002010-11-09T13:18:37.731-06:00Excellent post. You don't have to be an "...Excellent post. You don't have to be an "influencer" to go viral. You just have to put something out there that's get people to nod their heads and say, "yeah, what he said". How hard is it these days to "like", "share" or "retweet"? Social media has made a pr nightmare (or dream) one button click away for most businesses, and they should start thinking accordingly.Jill Mantyhttp://info@mantywebdesigns.comnoreply@blogger.com